There are no silly questions, but there are some questions that we get asked more often than others. Frequently asked questions are listed below and if we haven’t anticipated or answered your question, please drop us an eMail or give us a call and one of our team members will be happy to assist you.
Q: How Do I Sign Up For A Class?
A: You may use the convenient Live Schedule or purchase your sessions at the studio (in advance). To purchase on-line, log in to your account (see below) and access our live schedule to check class availability. We accept Visa, American Express & MasterCard. All classes must be prepaid.
You can also download the free MINDBODY App for your mobile phone or tablet, this is the very best way to manage your Lagree YYC account.
Please note that you can sign up for a regular scheduled class 1 week in advance.
Q: Do I Need To Create An Account?
A: Yes. Even if you are joining us as a guest, it is important for us to know who’s working out with us and to have all of your contact information. You can create a personal account here. Rest assured that your information will not be shared with anyone as per the terms and conditions of our privacy policy.
Q: Is There A Lagree Class For Beginners?
A: Because all of our classes are suitable for all levels, people new to the Lagree Method should first attend one of our “Light – Full Body” classes that offer slower transitions and some modifications. These classes are geared towards individuals who are new to the Lagree Method or desire a slightly less intense workout.
Q: Can I Take A Lagree Class If I Am Pregnant?
A: If you’re asking, there’s a good chance that you can, but we recommend that you check with your doctor first. All of our instructors are trained to work with prenatal clients and offer modifications throughout the class to ensure the utmost safety and success. For more information, please don’t hesitate to speak with Kim. She has 4 kids and is pre/post natal certified. Odds are, she has been there and done that!
Q: Where Can I Park?
A: We have two studio locations. At the Britannia studio, parking is available on the street and underground in our heated parkade. Parking is free for 90-minutes when you register your vehicle at the Park Plus terminal located by the elevator on P1. The parkade can be accessed from the back of the building off of 50th Avenue SW. At the Signal Hill studio, we have a very large public parking lot servicing our facility.
Q: How Many Lagree Classes Should I Take Per Week?
A: The entire premise of the Lagree MethodTM is to bring your muscles to fatigue in order to experience a positive change. Because everybody and every BODY is unique, we all require different amounts of time to recover between sessions. Our experience is that 2-3 classes per week provide most participants with the appropriate amount of time to recover and realize the maximum return on their investment. That being said, some people can and do take 5 to 6 classes in a given week. But don’t try to keep up to the Jones’, listen to your body, have fun and reap the right reward for you!
Q: What Happens If I Miss A Class?
A: We have a very limited number of spots in each class and the demand is high so we require no less than 8-hours notice if you won’t be able to keep your reservation. Regrettably, if you cancel with less than 8-hours notice or you just can’t make it, we will not be able to offer you a credit. Further details are available on the Terms & Conditions page.
Q: How do I cancel an existing reservation?
A: In order to cancel a reservation in a Lagree YYC class and return it to your account, you must cancel your reservation online at least 8-hours in advance. Once your reservation is cancelled, the class will be returned to your account to be used at a future date. Please note that the class is not refunded if you haven’t cancelled your reservation 8-hours prior to the class and your scheduled class will be charged to your series.
IMPORTANT: You can only cancel your reservation by logging into your account, and next to the class you wish to cancel, press “cancel”. You cannot cancel your reservation by sending an eMail or leaving a voice message for anyone on the Lagree YYC team. Further details are available on the Terms & Conditions page.