Waitlist Policy

If a class you’d like to take is full, we recommend that you add yourself to the waitlist. A class credit in the form of a single class, a class package or a membership is required before adding yourself to the waitlist, additionally, you must have a credit available before the system will add you to a class from the waitlist. If you do not get a spot in your desired class, your credit will remain in your account for future use.

We have an 8-hour cancellation policy. If a spot becomes available 8 or more hours in advance of the scheduled class, you will receive an email &/or text message (depending on your account preferences) letting you know that you have been added to the class (please be sure to check your Junk or SPAM folder).

If you will not be available to receive notification (eg: went to bed, turned off your computer or cell phone), if you have registered in another class, if you got into another class from the waitlist or if your plans changed, please remove yourself from the class and /or waitlist by going online at least 8 hours in advance of the class start time. If you are waitlisted for multiple classes and get into a class, the system will not automatically remove you from the other waitlists. Please remove yourself manually from all the other waitlists.

If you have been added to a class and don’t decline or early cancel your spot in the class 8 or more hours in advance of the class, you will still be charged.

If you’re on a waitlist and a spot opens less than 8 hours before the class start time, you will be notified, but you will not be added to the class without your consent.  This message will be sent to everyone on the waitlist, regardless of position and will be assigned to the first member to claim the spot.