Terms & Conditions


This policy governs your use of the Lagree YYC Website (the “Website”). The Website is designed to allow users to create participant accounts, make class / series / contract purchases, register for classes, and communicate with Lagree YYC.  Please note that these Terms & Conditions including pricing and class schedule are subject to change without notice.

Minimum Age Requirements

We recommend that participants be at least 16 years of age as there is a degree of maturity and body awareness that is involved to get the maximum benefit out of the workout. That being said, children as young as 12 can participate in a class at their parents’ discretion. Minors are required to have a parent or guardian execute a waiver before they can attend a class DOWNLOAD WAIVER HERE.

First Visit to Lagree

Please be advised that all First Time members are required to arrive no less than 15 minutes before their first class so that the instructor has adequate time to provide everyone with a proper introduction to the unique and patented Megaformer. First Time members who fail to arrive in time for the instructor led introduction will not be able to participate in the class.

We are pleased to offer Calgary and area residents a Free First Class. This class must be your first “purchase” and cannot be applied retroactively.

Grip socks are mandatory in all classes. If you don’t have a pair, we have a wide selection available for purchase in-studio (no rentals or loaners are available).

Reservations / Charges

In order to make a reservation, you must first have a class credit in your account in the form of a single class, a series (multiple classes) or have a contract. To buy an individual class, a series or a contract online, you can either sign up by using your eMail and creating a password (simply click on the button labeled “Sign-Up / Login” on the top right of this page), or if you are already registered, click “Book Now / Login” to buy a series and make your reservation.

Regularly priced Drop-In and Class Packages do not expire (unless otherwise stated at time of purchase), but will require an extension 12-months after purchase.  They are not refundable, exchangeable, transferable and future prices are subject to change without notice. We accept MasterCard, Visa and American Express online and cash/debit card payments may be made in-studio. 

Please note that you can sign up for regularly scheduled classes 1-week in advance.

Your credit card will be charged for your order when you submit your reservation. Lagree YYC will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated.

Cancellation Policy

All sales are final. Classes and reservations are not refundable, exchangeable or transferable.

In order to cancel a reservation in a Lagree YYC class and return it to your account, you must cancel your reservation online at least 8-hours in advance. Once your reservation is cancelled, the class will be returned to your account to be used at a future date. Please note that the class is not refunded if you haven’t cancelled your reservation 8-hours prior to the class and your scheduled class will be charged to your series.

Clients with a 2-Week or Monthly Unlimited contract are subject to the same cancellation policy as stated above. No shows &/or late cancellations, however, will incur a $20 No-Show fee which will be charged to the card on file (For more information, please see “Contract Rules” below).

You can only cancel your reservation by logging into your account, and next to the class you wish to cancel, press “cancel”. You cannot cancel your reservation by calling the studio, sending an eMail or leaving a voice message.

Wait-list Policy

If a class you’d like to take is full, we highly recommend that you put yourself on the wait-list. To do so, you must first have a class credit in your account in the form of a single class, a class package or a contract. If you do not get a spot in the desired class, your account will not be deducted, and the class will still be available in your account for future use.

The wait-list closes 8 hours prior to the class start time. If a spot opens, 8 or more hours in advance of the scheduled class, you will receive a system generated eMail &/or text message (depending on your account preferences) letting you know that you have been added to the class (please be sure to check your Junk or SPAM folder).

If you will not be available to receive notification (eg: you have gone to bed or otherwise turned off your computer or mobile device), if you have registered in another class, if you got into another class from the wait-list (Note: if you are wait-listed for 2 or more classes and get into one class, the system will not automatically remove you from the other wait-list – you must do it yourself) or if you decide that you no longer want a spot in the class, please remove yourself from the class and /or wait-list by going online at least 8 hours in advance of the class start time.

If you have been added to the class and don’t show for any reason, you’ll still be charged.

Finally, we encourage members to check class availability within the 8-hour window preceding the class as space may still become available, but the system will not automatically add you to the class.  In this case, you can register for the class as you normally would.

Contract Rules

Members who have a Monthly Recurring contract or the First 2-Weeks Unlimited contract are entitled to register for and attend a maximum of one regularly scheduled Megaformer group class per day.

Members who have the special $99 New Client Monthly Unlimited Membership are entitled to register for and attend a maximum of one regularly scheduled group class per day.

A valid MasterCard, Visa or American Express must be kept on file for all active accounts.

No shows or late cancellations will incur a $20 No-Show Fee and will be charged to the card on file.  Should the card on file become invalid, Lagree YYC reserves the right to suspend the members contract and restrict class access until such time that any outstanding fees have been paid in full.  This means that if you have any outstanding fees, you will not be able to attend a class, register for a class, you will be removed from any classes in which you are scheduled and your contract term will not be extended.

The option to purchase the 2-Week Unlimited contract is only offered after your first class (you cannot have used or purchased any other services including ClassPass). The 2-Week Unlimited contract is fourteen (14) days long and commences on the date of the first class scheduled using this payment option. It is not recurring and it is not eligible for suspension.

The option to purchase the special $99 New Client Monthly Unlimited Membership is only offered for a limited time and only after your first class (you cannot have purchased any other services including the 2-Week Unlimited or ClassPass). Please note that the Membership commences upon purchase, is valid for a period of 1-month only (from the date of purchase) and this Membership cannot be suspended or extended under any circumstances.

All recurring contracts commence upon purchase and will automatically renew each month following the activation date. To cancel a contract, please eMail: [email protected] at least 5 business days prior to the scheduled monthly renewal date.

Recurring contracts of 4, 8 & 12 classes per month require a 1-month commitment, they are not eligible for suspension and unused classes are not carried forward. Members are entitled to attend 4,8 or 12 regularly scheduled Megaformer group classes in a given 30-day period commencing from the date that their 4,8 or 12 class per month contract was purchased.  Should a member exceed their allocated classes in a given period, they will be required to purchase a Drop-In or supporting Class Pack. To cancel this contract, please eMail: [email protected] at least 5 business days prior to the desired suspension date.

The recurring Monthly Unlimited contract requires a minimum 3-month commitment and it may be suspended for a minimum 2-week period up to a maximum of 8-weeks per year subject to a $25.00 admin fee per suspension. To temporarily suspend or cancel this contract, please eMail: [email protected] at least 5 business days prior to the desired suspension date.

The recurring Student Monthly Unlimited contract commences upon purchase, requires a 1-month commitment and it is not eligible for suspension. To cancel this contract, please eMail: [email protected] at least 5 business days prior to the scheduled monthly renewal date.

The recurring Signal Hill Monthly Unlimited contract was a special offer associated with the grand opening of that studio and it is no longer available for purchase.  Once purchased, this contract can only be used at our Signal Hill studio and requires a minimum 6-month commitment.  This contract may be suspended for a minimum 2-week period up to a maximum of 8-weeks per year subject to a $25.00 admin fee per suspension.  To temporarily suspend or cancel a contract, please eMail: [email protected] at least 5 business days prior to the desired suspension or the regularly scheduled monthly renewal date.  Please note that once this contract is cancelled, it can not be reinstated.

Full-Time Student @ Lagree YYC (Membership Required)

In order to be eligible to realize the benefits offered to Full-Time Students at Lagree YYC, an individual must be registered in our system as a Full-Time Student who satisfies the following criteria and is able to provide the appropriate documentation upon request, including but not limited to a valid student ID card:

  • High School &/or Secondary School Students: A full-time high school &/or secondary school student is one who is 16 or more years of age and enrolled in full-time attendance at an accredited local high school or an accredited local secondary school.
  • Post Secondary School Students: A full-time post secondary school student is one who is 16 or more years of age and is currently enrolled in a degree program at an accredited local post secondary institution and registered in three or more courses in a given term.
  • On-Line Students: students enrolled in on-line, correspondence or similar programs are not eligible for the Full-Time Student Discount @ Lagree YYC.
  • How to Register:CLICK HERE to download the Lagree YYC Full Time Student Qualification form.  Please present the completed form in studio with the required credentials or send the completed form to [email protected]
  • PLEASE NOTE: Membership in the Lagree YYC Full-Time Student program will need to be renewed annually.  Please drop us a note or visit us in-studio with your updated credentials when you receive notification that your membership is coming to an end.

ClassPass @ Lagree YYC

Lagree YYC is pleased to be a member of the ClassPass community.

  • Please be sure to familiarize yourself with the terms & conditions of the ClassPass program as posted on the ClassPass website.
  • All Lagree YYC terms & conditions as stated herein apply to ClassPass members.
  • ClassPass members who attend their first Lagree YYC class by means of a ClassPass reservation are not entitled to a first class for free from Lagree YYC as ClassPass provides new members with incentives (no double dipping).
  • ClassPass members who are new to Lagree YYC are entitled to purchase a 2-Week Unlimited for only $59.99 or the special First Month Unlimited for only $99.99 after taking their first class @ Lagree YYC.  To do this, please speak to one of our team members in-studio or drop us a line at [email protected].
  • Please note that the option to purchase the 2-Week Unlimited Membership is only offered after your first class (you cannot have purchased any other services including ClassPass). The 2-Week Unlimited Membership is fourteen (14) days long (ie. Monday to the following Sunday) and commences on the date of the first class scheduled using this payment option. It is not recurring and it is not eligible for suspension.
  • ClassPass members are required to contact ClassPass customer service for any issues or concerns related to their accounts or reservations.

Instructor Changes @ Lagree YYC

Lagree YYC reserves the right to substitute the instructor in a scheduled class with little or no notice with another Lagree certified instructor as required.

General Statement on Privacy, Personal Data, and Communications

If you use the Website, you are responsible for maintaining the confidentiality of your account, password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account and password.

When you visit the Website, or communicate with Lagree YYC via email, you are communicating electronically. You consent to receive communications from Lagree YYC electronically. Lagree YYC will communicate with you by email or by posting notifications on the Website. You understand and agree that all agreements, notices, disclosures, and other communications that Lagree YYC provides electronically satisfy any legal requirement that such communications be in writing.

User Provided Information

Lagree YYC does not collect any personal information about individuals – such as names and postal codes, home addresses, and email addresses – except when such information is knowingly provided to Lagree YYC. Personal information might be obtained from online transactions such as class/series purchases, retail purchases, and/or class registrations. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on the Website. Any personal identification information retrieved by Lagree YYC must be voluntarily submitted by the user.

Lagree YYC may use the information provided to contact you with important information, required notices, and marketing promotions.

Automatically Collected Information

The Website may collect some anonymous information about users automatically when individuals request pages through a browser. This information is used to keep track of the shopping cart and to help us monitor how individuals use the Website, which allows Lagree YYC to provide an optimal experience and better service throughout the online offerings. The information collected automatically by the server does not contain anything that can identify individuals personally, such as an email or home address.

Security Statement

Lagree YYC makes every effort to ensure that all of the transactions that occur on the Website are secure. All credit card numbers and transactions are encrypted using 128-bit Secure Socket Layer (SSL) encryption. We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain.

For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Website. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

What is a Secure Connection?

When a secure connection is established between your browser and a website, any data that is transferred over the connection will be encrypted to prevent it from being viewed by a third party. SSL encryption makes it very difficult for anyone to intercept or decode messages exchanged over this type of secure connection.

Browsers such as Internet Explorer, Firefox, and Safari display an image of a locked padlock on their status bar when connected to a secure site. Google Chrome shows a green locked padlock on the far left side of the status bar when there is a secure SSL connection. Firefox colors the address bar yellow when connected to a secure site. Secure transactions are also indicated when the prefix in the location bar of your browser switches from http:// to https://. The additional ‘s’ stands for ‘secure’ and indicates a secure connection to the Lagree YYC website. If you do not see this padlock, if it is unlocked, or if the protocol in the location bar is not listed as https://, then any data exchanged with the website is potentially visible to others.

Depending on your browser, you may be able to view authentication information about a secure page by double-clicking on the padlock icon in the status bar. For more information on how your software establishes a secure connection, see the help files for your particular browser.


A cookie is a small text file that is sent to your browser from a website and stored on your computer’s hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites – the website that creates a cookie is the only one a browser will permit to access it.

Like many other websites and applications, the Website and App use cookies to obtain certain types of information. For example, Lagree YYC might use cookies to control access to certain features such as your password and account, to customize content areas, or to analyze site activity and user behaviour. Lagree YYC reserves the right to use cookies in the future in conjunction with new content or expanded functionality.

If you are concerned about the use of cookies, you can explore your web browser’s options to notify you whenever a cookie is set, or to disallow cookies altogether. You should be aware that prohibiting the use of cookies will significantly restrict access to certain types of content or features.

How Information is Used

The following are examples of how Lagree YYC might use the personal information collected through the Website:
If you purchase a Lagree YYC series, sign up for a Lagree YYC class, or purchase Lagree YYC retail items, the required personal information (similar to that provided during a telephone or mail order purchase) will be used to complete your order.
If you indicate that you are interested in receiving Lagree YYC related news and information, you may receive emails to the email address you provided as part of the registration process.

For the non-personally identifiable information collected throughout the Website:

  • Aggregate data could be analyzed to describe the collective characteristics and behaviours of online visitors, and subsequently be used to further optimize the effectiveness of the website, the mobile application, and the overall Lagree YYC experience.

You can help Lagree YYC maintain the accuracy of your personal information by updating your account. Please update this information when you change your address, phone number, or email address. Lagree YYC will never share telephone numbers, email addresses, or any personal data with third parties.

Lagree YYC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, at its sole discretion.

Privacy of Minors

If you are under 18, you may register and use the Website only with the involvement of a parent or guardian. Lagree YYC does not accept the online registration of minors; please do not attempt to register on the Website if you are under the age of 18. Registration of a minor (ages 16-17) must be completed in person at our studios with a parent or guardian. Minors (ages 16-17) who have submitted the Assumption of Risk, Waiver and Release Form signed by a parent or guardian (in person), may sign up for classes online.

If Lagree YYC discovers that personal information has been submitted by a minor without a signed participant/registration waiver, Lagree YYC reserves the right to delete such information. Lagree YYC does not seek or share personal information from minors throughout the Website.

Links / Third Party Websites

Lagree YYC has not reviewed all the sites linked to the Website, and is not responsible for the content or any off-site pages or other linked sites. Although a third party website may contain the Lagree YYC logo, please understand that it is independent from Lagree YYC, and that Lagree YYC has no control over the content of that website.

Going to third party or off-site websites from the Website is at your own risk. These links do not imply endorsement of, sponsorship of, or affiliation with Lagree YYC.

Intellectual Property Rights

The trademarks and trade dress of Lagree YYC are proprietary to Lagree YYC and may not be used by you for any reasons other than as expressly permitted by these terms. All Website content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, Ululo Incorporated (DBA: Lagree YYC). You have the right to view, electronically copy, and print in hard copy portions of the Website for the sole purpose of making class reservations, purchases, or other personal use.

Any other use of materials on the Website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Lagree YYC, is strictly prohibited.

You acknowledge that Lagree YYC and/or third party content providers remain the owners of all Website materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms and Conditions. Lagree YYC may discontinue or remove the Website, or any portion thereof, or discontinue your right to use the Website, or any portion thereof, at any time.

Not Authorized to Perform Data Mining

You are not authorized without the prior written permission of Lagree YYC to use any computer code, data mining software, “robot,” “bot,” “spider,” “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Website or accessed through this Website. You also may not engage in the mass downloading of files from this Website; use the computer processing power of this Website for purposes other than those permitted above; flood this site with electronic traffic designed to slow or stop its operation; or establish links to or from other websites to this Website.

Not Authorized to Use this Website for Commercial Purposes

Users are not authorized to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on any of Lagree YYC’s material in any way for any public or commercial purpose. Thus, you are not authorized to (i) resell or make commercial use of this site or its contents; (ii) collect or use any product listings, descriptions, photographs or prices displayed on this Website in connection with the sale or resale of any Lagree YYC products or for other commercial purposes; or (iii) create, reproduce and/or distribute any materials derived from the content provided on this Website. Furthermore, Lagree YYC’s material may not be displayed or communicated on any other website, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, User’s permission to use Lagree YYC’s material will automatically terminate and any copies made of Lagree YYC’s material must be immediately destroyed.

Any unauthorized use of Lagree YYC’s material may violate provincial and federal criminal laws, infringe copyright laws, trademark laws, the laws of privacy or publicity, and communication regulations and statutes.

Warranty Disclaimer and Limitation of Liability

In no event will Lagree YYC be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website, or on any other linked/third-party website, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if Lagree YYC expressly advised of the possibility of such damage.

All information is provided by Lagree YYC on an “as is” basis only. Lagree YYC provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.

Choice of Law

The Website, and your use hereof, is governed by the laws of the Province of Alberta. Any claim arising out of your use of this Website must be brought in Alberta, Canada.

Lagree YYC is located in Calgary, Alberta Canada where all of our Virtual Live Stream classes are produced and our in-studio sessions are offered.  As such, all participants understand and accept that any and all services provided by Lagree YYC are subject to the laws and jurisdiction of Alberta, Canada.

Scheduling and Pricing Changes

Occasional changes may be made to our Schedule and Pricing policies without notice.  Should Schedule and Pricing modifications occur, said updates will be added to the Website and/or App to reflect changes in Lagree YYC’s policies.  By using the Website or App, you agree to be bound by any such revisions. Users of the Website and App are encouraged to check these resources periodically to stay informed of any changes and updates.

Policy Changes

Occasional changes may be made to this document as new services and content are added to the Website or App to reflect changes in Lagree YYC’s policies. The Terms and Conditions may be revised at any time by updating this posting. By using the Website or App, you agree to be bound by any such revisions. Users of the Website and App are encouraged to check this document periodically to stay informed of current privacy guidelines.


Lagree YYC reserves the right to deny access to any person Lagree YYC deems to be acting in an inappropriate or unsafe manner.

Acceptance of Terms

By using the Website and the services offered by Lagree YYC, you signify your acceptance of the Terms and Conditions herein. If you do not agree to this, please refrain from using the Website or using our services, including but not limited to our Virtual Live Stream and in-studio sessions. Your continued use of the Website and/or the services offered by Lagree YYC following the posting of changes to these terms will indicate your acceptance of those changes.